The Palisades Interstate Parkway Police Department prides itself on exceeding the professional standards expected by the public and other agencies. However, providing these services in a manner acceptable to everyone may not always be possible. The Palisades Interstate Parkway Police recognizes that mistakes may be made and the actions of our officers may fall short of expectations.

We have established rules and regulations and standing operating procedures governing the professional and personal conduct of employees and acceptable work performance standards. These guidelines are designed to protect the well-being and the rights of all citizens and employees. Our Internal Affairs Unit will thoroughly investigate all reports of misconduct by members of this agency regardless of the source. Anyone who files a complaint against an officer will be treated with courtesy and respect.

You are encouraged to contact us at 201-768-6001 if you have a complaint about the actions of a member of this agency if you believe their conduct was inappropriate or that they have violated the law. Our Internal Affairs staff can answer questions about actions of officers, initiate a complaint against an officer, and conduct investigations of police conduct. In some cases, citizens no longer feel a need to submit a formal complaint after misconceptions about police procedures are clarified. For this reason, we encourage you to contact us to discuss your incident.

Please keep in mind that although we encourage citizens to report police misconduct, complaints must be made in good faith. False or highly exaggerated complaints serve no good purpose for either the citizens or the officer and only tend to thwart our complaint-taking process. Anyone who willfully makes any false accusation for the purpose of discrediting a police officer may be criminally charged under various statutes.